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Thursday, September 02, 2010

Meet the IT Team

   
  Chip Andrews
Chief Information Officer
candrews@brenau.edu
770-534-6759
   
  Cody Benson
Director of Web Strategy, Solution & Support
cbenson@brenau.edu
770-534-6178
   
  Claudia George
Database Administrator / Help Desk
cgeorge@brenau.edu
770-534-6177
   
  Jessica Bowling
Office Manager / Telecom. Specialist / Help Desk Manager
jbowling@brenau.edu
770-534-6775
   
   
  Ron Moore
Help Desk Technician
rmoore3@brenau.edu
770-538-4734

 

IT Details

Location:
IT Department
528 Park St.
Gainesville, GA 30501

Help Desk
Redwine Tech. Center
Trustee Library

Phone:
770-538-4774

Hours of Operation*:
Monday-Friday: 8:30AM - 5:00PM
Saturday: Closed
Sunday: Closed

*During University holidays and Closures, IT Staff and the Help Desk is unavailable.

Email:
helpdesk@brenau.edu

The Information Technology Team 

 The Brenau Help Desk

The Help Desk is designed to be the primary point of contact  for The Brenau IT Team.  Its purpose is to receive problem reports, requests, and questions regarding computing, telecommunications, and cable television at Brenau University.  You can Email the Help Desk (from your Brenau email) with your day-to-day computing, telecom, and cable television issues. You can also use our Support Knowledge Base, filled with many of our Frequently Asked Questions.  There is also a "Submit a Ticket" option where you can provide details about your request.  If your support need is urgent, call 770-538-4774.

Hours: Monday - Friday 8:30 a.m. to 5:00 p.m.

Location: Student Lab | Redwine Tech. Ctr. | Trustee Library | Gainesville

About Brenau IT

The Information Technology Team  (IT) is responsible for providing and supporting all aspects of campus computing, telecommunications, and cable television. IT's mission is to work in collaboration with members of the Brenau community to facilitate the use of current and emerging information technology resources.  The Brenau community served by IT includes faculty, staff, students, alumni, parents, prospective students, retired faculty, trustees, vendors, contractors and all other individuals and organizations that interact with the University.  There individuals and organizations are provided with varying levels of access to computing infrastructure and services.

The range of systems and services provided include those that support and enrich teaching, learning, research and administration.  The systems and services touch virtually every aspect of campus life and are central to the academic enterprise as well as the administrative processes of the University. Note: The Brenau IT department does not support personal computers owned by students, faculty, or staff.

 

Helpful Sites

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