Accommodations Process:

  • First Step: Contact the Learning Center. You can call, email, or come by the Learning Center in person, but you MUST contact the Learning Center in order to get the process started. The point person for starting this process is Crystal S. Ball, Coordinator of Disability Services, who can be reached via phone at 770.534.6133, via email at, or in person at the Learning Center front desk which is located at 530 Washington Street SE Gainesville, Georgia.
  • Second Step: Obtain and submit documentation of your disability to Ms. Ball. What is documentation?  It is something in writing by a medical or mental health professional stating a specific diagnosis. The more comprehensive the information we are given, the better we can serve your needs. For example, a full psychological evaluation will provide more recommendations and potential accommodations than a letter from your doctor which only states a diagnosis without listing recommendations.
  • Third Step: Please know that there is a 3 business day processing After the documentation of the disability is submitted, it is reviewed and evaluated by the Director, Jennifer Loggins, LPC. Then, your letter of accommodations is written. Ms. Ball will email a copy of your official letter of academic accommodations to you at your Brenau student email address once it is written by the Director.
  • Fourth Step: Please note that YOU are then responsible for sharing this letter with your professors, academic advisor, and fieldwork coordinators at the start of EACH semester by email or by printing your letter and giving the letter in person. Please note that this is an important part of self-advocacy. It is best if the student actively participates in this process, rather than requesting the Learning Center staff send the letter on behalf of the student. You must share the letter of accommodations prior to receiving any testing accommodations. You are encouraged to share this with your professors as soon as possible. Doing it right before a test is not acceptable. This policy also protects your confidentiality because YOU choose with whom to share your letter and how to share it. Please note a release of information must be signed in order for us to send a copy of the letter of accommodations to anyone except for the students him/herself. This also includes your parents or spouse. Due to FERPA regulations, only the student has a right to the letter of accommodations unless a release of information is signed at the Learning Center by the student.


IMPORTANT TESTING INFO: Please note that in order to take your tests at the Learning Center, you MUST schedule a testing appointment with Ms. Crystal Ball at minimum 3 days prior to the test date. Your test dates will be listed on your course syllabus which you will receive the first day of class so please plan accordingly! The Learning Center has limited space and staff, so no walk-in testing or same-day testing appointments are available.