ADA Accommodations Process and Procedures for Students (Audio Version):

Accommodations Request Process Directions:

Step 1: Submit current documentation of disability (permanent or temporary) to the Learning Center Director/Disability Service Provider (DSP for the university) by emailing or faxing it to 770-297-5883

This documentation will be confidentially reviewed within one week. 

What is documentation?  It is something in writing (letter, report, medical records, IEP/504 plan from high school if a recent high school graduate transitioning to college) from a healthcare professional. Documentation must state your full name and date of birth (identifying information). Please submit ALL pages of psychological or medical disability evaluations.

Acceptable documentation must state the following: 1) A specific diagnosis 2) Information regarding what functional impairments this diagnosis causes you in the academic setting and 3) Specific recommendations for how your disability can be accommodated in the academic and/or fieldwork/clinical/internship setting.

Documentation must be current. Documentation must be dated within the last 3 years for permanent disabilities and within the last year for temporary disabilities such as injuries and psychological/emotional disorders (such as anxiety, depression, etc.). Documentation should reflect your current health/functioning and disability status.

You may be asked to submit updated documentation for review each year if your initial documentation does not specifically state a permanent disability.

Documentation must be signed by someone who is not a family member of the student.

Step 2: Contact the Learning Center Director if you would like to discuss accommodations or submit your documentation of disability in another format, such as scheduling a time to bring by documentation in person. You may email to request a Zoom, phone or in person meeting with the Director. The telephone number to call for accommodations related matters is 770-534-6134.

Step 3: Once your documentation has been received, you will receive a welcome email from the Learning Center Director with your letter of accommodations attached and further instructions. There is a one week processing period after the documentation of the disability is submitted while it is reviewed and evaluated by the Director. Your letter of accommodations is prepared based on your specific needs and medical recommendations.

Letters of accommodations* are always emailed only to the student’s Tigermail university email address. Be sure to check your Brenau email to find your letter.

*You are encouraged to share this letter with your professors right away upon receipt of the letter and then again at the start of each semester with your new professors. Doing so right before a test is not acceptable. You must provide one week’s notice in order to make arrangements for testing appointments at the Learning Center or to make arrangements with faculty to honor your accommodations outside of the Learning Center.

Step 4: Please note that the student is then responsible for sharing this letter with their professors, academic advisor, and fieldwork coordinators at the start of every new semester by email. This is an important part of self-advocacy and allows you the opportunity to discuss with each professor any testing or other arrangements that need to be made to honor your accommodations in each course.

The Learning Center does not share your letter with anyone except the student. You must share the letter of accommodations at the beginning of each new semester with your professors and make a testing plan with each professor in order for faculty/staff to make arrangements regarding how to best provide extended time or reduced distraction environments.

Your professor may ask you to arrive early and/or stay late to provide extra testing time, for example. They may book a separate classroom for a small group or use an office space for an individual student. Or, your professor may direct you to schedule an appointment to test at the Learning Center. Be proactive about making plans for testing accommodations with each professor and the Learning Center.

*Please note a release of information must be signed in order for us to send a copy of the letter to anyone outside of the university other than the student. This includes parents or spouse. Due to FERPA regulations, only the student and faculty has a right to the letter of accommodations unless a FERPA waiver is signed by the student.

IMPORTANT TESTING INFO: In order to take your tests at the Learning Center, you MUST schedule all testing appointments by completing the testing appointment scheduling form for students or contacting the Office Manager prior to the scheduled class testing date with as much advance notice as possible. A minimum of one week prior to the test date is required.

To SCHEDULE COURSE TEST/EXAM APPOINTMENTS to be proctored at the Learning Center, please complete this form:

*Your test dates will be listed on each course syllabus which you will receive the first day of class, so please plan accordingly. Many students simply make a list of testing dates for each course and complete a form for each date at the start of the semester in order to get all testing dates on the calendar in advance or schedule a time to meet with the Office Manager and provide her with all testing dates.

For questions regarding scheduling testing appointments, please email

The Learning Center has limited space and staff; no walk-in testing or same-day sign-up testing appointments are available. Only students who have testing accommodations are permitted to take course tests at the Learning Center. Our business hours are from 8:30am-5pm Monday-Friday.

*If your classes are on evenings, weekends or located at one of our regional campuses you will need to make a testing plan with each professor regarding how your accommodations will be honored. Your professor will work with you to honor your testing accommodations per your letter from the Learning Center. Your professor may have other faculty/departmental/regional campus staff or one of our Learning Center proctors Zoom in to virtually assist with proctoring. The professor may also ask you to arrive early to class and/or stay late (at their discretion) in order to provide extended time.

If you experience any difficulties or concerns regarding how faculty or staff are providing your testing or other accommodations, please email the Learning Center Director promptly at

The Learning Center Director provides support with self-advocacy skill building, can advocate on the behalf of students and can act as a liaison between student and faculty to resolve any issues that may arise concerning accommodations. 

Please see the current Brenau Catalog for more information regarding all university policies and procedures for students regarding ADA and Section 504.